FAQs

Q1: What services does Nova Carpet Cleaning Homebush offer?

We offer comprehensive carpet cleaning services, including deep cleaning, stain removal, odor elimination, and more. We also clean area rugs and upholstery.

Q2: How often should I have my carpets professionally cleaned?

It’s recommended to have your carpets professionally cleaned at least once every 6 to 12 months, depending on factors like foot traffic and presence of pets.

Q3: Do I need to vacuum before the carpet cleaning appointment?

While it’s helpful, it’s not necessary. Our team can perform a thorough pre-cleaning vacuuming before starting the cleaning process.

Q4: Is Nova Carpet Cleaning Homebush environmentally friendly?

Yes, we prioritize eco-friendly practices. Our cleaning solutions are non-toxic and safe for the environment, pets, and children.

Q5: How long does a typical carpet cleaning session take?

The duration depends on the size of the area being cleaned. On average, a standard room may take about 20 to 30 minutes.

Q6: Can Nova Carpet Cleaning Homebush remove stubborn stains?

Yes, we specialize in stain removal. However, the success of stain removal depends on factors like the type of stain and how long it has been present.

Q7: Are the cleaning products safe for pets and children?

Absolutely, our cleaning products are safe for both pets and children. We use non-toxic and pet-friendly solutions.

Q8: Do I need to move furniture before the cleaning?

We recommend moving smaller items and breakables, but our team can assist with moving larger furniture if necessary.

Q9: What’s the difference between steam cleaning and dry cleaning?

Steam cleaning involves using hot water and cleaning agents to deep clean carpets. Dry cleaning uses minimal moisture and specialized products for faster drying.

Q10: Does carpet cleaning help with allergies and indoor air quality?

Yes, professional carpet cleaning can significantly improve indoor air quality by removing allergens, dust, and pollutants trapped in the fibers.

Q11: Is there a specific drying time after the cleaning process?

Drying times vary based on factors like humidity and airflow. Generally, carpets should be dry within 6 to 12 hours after cleaning.

Q12: How far in advance should I schedule a carpet cleaning appointment?

We recommend scheduling your appointment at least a week in advance to secure your preferred date and time.

Q13: Can Nova Carpet Cleaning Homebush clean area rugs and upholstery?

Yes, we specialize in cleaning area rugs and upholstery using appropriate techniques and products.

Q14: Do you offer any discounts or promotions for regular clients?

Yes, we offer special discounts and promotions for our loyal customers. Contact us for more information.

Q15: What precautions do you take to protect my home during the cleaning process?

We take great care to protect your home. We use corner guards and protective covers to ensure your walls and furniture are not damaged during cleaning.

Q16: Is there a guarantee on the results of the carpet cleaning?

Yes, we are committed to customer satisfaction. If you’re not satisfied with the results, please let us know, and we’ll make it right.

Q17: How does Nova Carpet Cleaning Homebush handle delicate or antique carpets?

We tailor our cleaning methods to suit the specific needs of delicate or antique carpets, ensuring they’re cleaned with the utmost care.

Q18: Are your technicians certified and trained in carpet cleaning?

Yes, our technicians are trained and certified in various carpet cleaning techniques, ensuring a professional and effective service.

Q19: Do you use specialized equipment for deep cleaning?

Yes, we use state-of-the-art equipment, including powerful extraction machines, to ensure a thorough deep cleaning of your carpets.

Q20: Can I walk on the carpets immediately after the cleaning?

It’s best to wait until the carpets are fully dry before walking on them to avoid transferring dirt. We provide guidelines for drying times.

Q21: What should I do if I spill something on the carpets after they’ve been cleaned?

Blot the spill gently with a clean cloth to absorb as much liquid as possible. Avoid rubbing, as it can spread the stain. Contact us for professional advice if needed.

Q22: Do you offer any additional services, such as stain protection or deodorizing?

Yes, we offer additional services such as stain protection and deodorizing to enhance the longevity and freshness of your carpets.

Q23: What areas do you serve in Homebush and its surrounding regions?

We provide our services in Homebush and the surrounding areas. Contact us to inquire if your location is covered.

Q24: Is it possible to get a cost estimate before booking a cleaning service?

Yes, we can provide you with a free cost estimate based on the size of the area and specific services you need.

Q25: How do I book an appointment with Nova Carpet Cleaning Homebush?

You can book an appointment by calling our customer service line or using the online booking form on our website. We’ll be happy to assist you!